FAQs

If your question isn’t answered here, feel free to contact us.

 

The Murder Mystery Quiz

Our murder mystery quizzes are different from traditional quizzes or murder mystery dinners. The quizzes include a unique combination of questions and riddles which lead to a dark story.

Our quizzes include 18 challenging questions, ruddles, and puzzles that will be sure to test your knowledge and logic.

The quiz is displayed on a computer or screen and participants write their answers on an answer sheet before the team with the most points is picked as the winner.

 

You will need to purchase credits to redeem and play the quizzes.

One credit allows you to play one quiz.

 

Buying credits:

1) Firstly, you will need to sign into our website, or register as a new user.

2) Then select “buy credits” and choose the subscription type which suits you best.

3) Pay using a debit/credit card, or via PayPal

 

Using Credits:

1) Go to “your quizzes” and select a quiz you would like to play

2) Then select “activate quiz”

3) Your quiz is active and playable for 24 hours

 

 

Playing the Murder Mystery Quiz is easy

 

Players will get an answer sheet for 18 answers and a tie-breaker answer.

The quiz is divided into two sections, each with nine brain-teasing questions.

The quiz is displayed on screens and using a sound system.

 

When answering the players can also take a risk to double their points. However, risking a potentially wrong answer can reduce points!

There are also three key questions in the quiz (number 9, 15, and 18). When all answered correctly, the player can win 4 extra points.

The winner of the quiz is the team or the player that gets the most points in total.

 

  • Clues to questions – if the game is too difficult
  • Multiple choice answering options – 4 answer choices available
  • Background music – two different themes of music
  • Sound effects – such as a typewriter
  • Voice over – to listen to a narrator
  • Offline play – the quiz will continue even if you disconnect from the internet
  • Printable answer sheets – for an unlimited amount of players
  • Printable host questions and answer sheet – to match the correct answers

 

For pubs and other venues

  • Present food and drink offers on screens during quiz break
  • Weekly or monthly ranking tables
  • Printable promotion materials and online advertisement

 

 

Anyone can arrange an event

 

There are no limitations on who can arrange an event. The service works in almost any country or region.

The murder Mystery quizzes suit perfectly Pub quizzes, corporate events, private events, and fundraisers.

Just use your imagination. The content is recommended for adults only. 

 

To arrange a Murder Mystery quiz:

1. Register/login to the service 

2. Buy credits

3. Go through the training and print your materials (the correct answers and answering sheet to the players)

4. Play the Quiz directly from your browser (Google Chrome recommended, active for 24 hours) 

 

Materials needed: 

- Printed answer sheets for players  (printable from the website) 

- The right answers for the host  (printable from the website) 

- Pens and extra scrap paper 

- Prizes for the winners 

 

Technics needed:

- Computer and an internet connection

- TV:s or screens  (recommended)

- Sound system (recommended)

 

 

 

Solve the case

The Quiz has eighteen questions and one tie-breaker. The game is divided into two parts. Fists part has 9 questions and the second part has 9+1 questions. 

There is a break after each section. Answering times can be 1-5 minutes per question, depending on the difficulty level. The duration of the quiz depends on how many teams or players are taking part, and how long the breaks are.

We estimate a 1-2 hour duration.

 

 

We provide full online training on how to arrange the events

 

When you register for the service you will get access to your own page and you can find all the training materials there.

We also provide separate extra training for Pub and Bars on how to promote the events. 

 

We offer a full promotion package that you can use to promote the events. 

 

- A murder mystery Quiz - promotional video (for social media and websites)

- Digital posters and promotional material (for online use)

- Printable promotional materials (Example for pubs)

 

You will get access to these materials by registering for the service and buying credits.

 

Yes! You can get access to a free demo of our “Blood in the Factory” quiz.

The demo may have limited features and is only one of our mysteries. It can be played on any browser.

Order your free demo HERE

 

 

 

Keep the distance and stay safe

 

We recommend arranging events with social distancing.

You can keep players seated during the event and have a good distance between the tables and players.

Avoid any physical contact and take care of good hand hygiene.

We also recommend following all government guidelines to make the events safer. 

 

You can also arrange events remotely by Skype, Zoom, or YouTube-Live by only sending the answer sheet Pdf by email or taking the answers by email. 

 

 

 

If you haven't Googled it yet...

 

" De omnibus dubitandum " is a Latin phrase that means shortly "doubt everything" 

In the Murder Mystery Quiz, you can take this literally and doubt everything. 

You will need all your knowledge to solve the mysterious case...

Murder Mystery Quiz - Terms of use

 

Service provider = Pub Entertainment with Smile Limited 

Customer = End-user of the service

 

Responsibilities:

Service provider responsibilities: customer service, providing usernames, passwords, and online training. The service provider is also responsible for the maintenance, and contents of the software. The service provider is not responsible for the implementation of the customer’s events or hosts.


Customer Responsibilities: The customer is responsible for marketing, managing hosts, and arranging the events. The customer is responsible for internal information, prizes, and testing the software before the events. The customer is responsible for the operation of its own technology in the events (sound system and TV`s or screens).

 

Data collection


Pub Entertainment with Smile respects the integrity of every person who visits the Murder Mystery Quiz website or uses their services. The privacy policy outlines how Pub Entertainment with Smile can collect information and utilize the collected information.

 

The purpose of processing personal data

If the pub provides their personal data for the software provider, it may be stored and subsequently processed to understand the user’s specific needs, and thereby improve software and services. The software provider or the customer may use the information to contact the user and/or can offer third parties non-identifiable personal data about visitors to the murdermysteryquiz.com website. The processing of personal data is based on the legitimate interest of the software provider or the consent given by the data subject.


The software provider collects information from the software end-users. This information can include contact details and other game
data (example: date played, customer count, etc) which is needed to maintain the service. The information is handled and used according to the murdermysteryquiz.com privacy policy.


The customer agrees that the software provider has full use of the collected information. The end users can be contacted by email, post, phone, or internet during and after the contract period.
Customers need to register their information to use the service. The customer is given a unique login and password to use the service. Usernames can only be used by individual users.

 

The authorized use of the service


The service provider’s downloadable content to the software is only for the license holders' (customer) use. Content and the software can only be used by one customer as agreed upon in the order confirmation. All other use of the content and software is strictly prohibited. Content may not be transferred under any circumstances to a 3rd party without service provider approval. The service usernames and passwords are confidential. Abuse of the service will lead to compensation for damages. For example, abuse can be considered as the presentation of the content by more than one license holder. Content copying or transmission of content to a 3rd Party without service provider approval is prohibited. The content is usable 24 hours after activation. 

 

Payments (cancellation or refunds)

Single events or event packages:

The payment includes the number of quizzes that are stated in the confirmation of the order. The customer has the right to use the service according to the purchase. After a quiz is activated it is not refundable.

Monthly subscriptions:

If the customer doesn't use all of the quizzes in the monthly subscription, the license is still paid in full. Unused quizzes can not be transferred for the upcoming months. The monthly license can be canceled or paused. If the license is canceled, the license period and payments will stop at the end of the ongoing license month. 

 

Disclaimer statement


In no event shall the service provider be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with the customer’s access or use or inability to access or use the Service. The service provider assumes no responsibility for errors or omissions in the contents of the Service. The service content and stories are purely fictional. 

The Service provider reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.


The service provider owns all intellectual rights and copyrights to the software and service.
The service provider is not responsible for any technics related issues of the end-user. The customer is responsible for all hardware and techniques needed to run the software.


The service provider is not responsible for any event arranging related matters. The customer is responsible for all event-related matters such as: hosting events, marketing, informing staff, prizes, and other event matters.


Training for the service is provided only from the website and customer care is limited to business days.
The service provider is not responsible for any issues in the software that are related to technical or user-based problems. The customer is given technical specifications and online training for using the service.

All possible reclamations related to the software and service are handled in Pub entertainment customer support. The handling time is one week or more depending on the issue.


The service provider is not responsible for any financial loss that can result from cancellation or other event-related reasons.


The service provider is not responsible for any issues or cancellations that can result from a force majeure or other unexpected circumstances. These could include cases like health epidemics (for example coronavirus), cyber attacks, cloud server failures, natural phenomena, strikes, war or mobilization, government or other official orders, and other related matters.

 

Privacy Policy.

 

This privacy policy sets out how Murder Mystery Quiz uses and protects any information that you give when you use this website or join an event.

Murder Mystery Quiz is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Murder Mystery Quiz may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1.10.2020

 

What we collect

We may collect the following information:

  • name and job title

  • contact information including email address, phone number

  • demographic information such as postcode, preferences, and interests

  • other information relevant to customer

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • We may use the information to improve our products and services.

  • We may send promotional emails about our events, services, special offers, or other information which we think you may find interesting using the email address which you have provided.

  • The venue (Pub, Bar & others) may send promotional emails about our events, services, special offers, or other information which we think you may find interesting using the email address which you have provided.

  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax, or mail. We may use the information to customize the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to contact@murdermysteryquiz.com

If you believe that any information we are holding on to you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

 

If you have any questions please send us an email: contact@murdermysteryquiz.com

 

 

If you cannot find an answer to your question please send us an email: contact@murdermysteryquiz.com