Terms of use

Murder Mystery Quiz - Terms of use

This Online Service Terms of use (the "Terms of use") constitute the legal agreement between you ("Customer") and the Pub entertainment with Smile limited ("service provider"). 

If you are entering into these Terms and Conditions on behalf of any entity, you represent and warrant that you are authorized to accept these Terms and Conditions on such entity's behalf.

The effective date of the Agreement (the "Effective Date") will be the date upon which you register for the Online Service.

By accessing and using the Online Service, you agree to these Terms of use including the limitations on liability. IF YOU DO NOT AGREE WITH ALL OF THE TERMS AND CONDITIONS SET FORTH HEREIN, YOU ARE NOT PERMITTED TO ACCESS AND USE THE SERVICES.

Service provider = Pub Entertainment with Smile Limited 

Customer = End-user of the service

Responsibilities:

Service provider responsibilities: customer service, providing usernames, passwords, and online training. The service provider is also responsible for the maintenance, and contents of the software. The service provider is not responsible for the implementation of the customer’s events or hosts.

Customer Responsibilities: The customer is responsible for marketing, managing hosts, and arranging the events. The customer is responsible for internal information, prizes, and testing the software before the events. The customer is responsible for the operation of its own technology in the events (sound system and TV`s or screens).

Data collection

Pub Entertainment with Smile respects the integrity of every person who visits the Murder Mystery Quiz website or uses their services. The privacy policy outlines how Pub Entertainment with Smile can collect information and utilize the collected information.

The purpose of processing personal data

If the pub provides their personal data for the software provider, it may be stored and subsequently processed to understand the user’s specific needs, and thereby improve software and services. The software provider or the customer may use the information to contact the user and/or can offer third parties non-identifiable personal data about visitors to the murdermysteryquiz.com website. The processing of personal data is based on the legitimate interest of the software provider or the consent given by the data subject.

The software provider collects information from the software end-users. This information can include contact details and other game
data (example: date played, customer count, etc) which is needed to maintain the service. The information is handled and used according to the murdermysteryquiz.com privacy policy.

The customer agrees that the software provider has full use of the collected information. The end users can be contacted by email, post, phone, or internet during and after the contract period.
Customers need to register their information to use the service. The customer is given a unique login and password to use the service. Usernames can only be used by individual users.

The authorized use of the service

The service provider’s downloadable content to the software is only for the license holders (customer) use. Content and the software can only be used by one customer what is agreed upon in the order confirmation. All other use of the content and software is strictly prohibited. Content may not be transferred under any circumstances to a 3rd party without service provider approval. The service usernames and passwords are confidential. Abuse of the service will lead to compensation for damages. For example, abuse can be considered as the presentation of the content more than one license holder. Content copying or transmission of content to a 3rd Party without service provider approval is prohibited. The content is usable 24 hours after activation. 

Credits

Unused credits can not be refunded for any reason. 

Limitation of liability

In no event shall the service provider be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with the customer’s access or use or inability to access or use the Service. The service provider assumes no responsibility for errors or omissions in the contents of the Service. The service content and stories are purely fictional. 

The Service provider reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The service provider owns all intellectual rights and copyrights to the software and service.
The service provider is not responsible for any technics related issues of the end-user. The customer is responsible for all hardware and techniques needed to run the software.

The service provider is not responsible for any event arranging related matters. The customer is responsible for all event-related matters such as: hosting events, marketing, informing staff, prizes, and other event matters.

Training for the service is provided only from the website and customer care is limited to business days.
The service provider is not responsible for any issues in the software that are related to technical or user-based problems. The customer is given technical specifications and online training for using the service.

All possible reclamations related to the software and service are handled in Pub entertainment customer support. The handling time is one week or more depending on the issue.

The service provider is not responsible for any financial loss that can result from cancellation or other event-related reasons.

The service provider is not responsible for any issues or cancellations that can result from a force majeure or other unexpected circumstances. These could include cases like health epidemics (for example coronavirus), cyber attacks, cloud server failures, natural phenomena, strikes, war or mobilization, government or other official orders, and other related matters.